ChiMano House | Private Staycation and Extended Stay in Dehradun

This Privacy Policy explains how ChiMano House ("we", "our", "us") collects, uses and looks after the personal information you share with us when you visit our website, submit a stay enquiry, or correspond with us by phone, email or WhatsApp.

Information we collect

When you submit an enquiry through the website we collect the details you choose to provide, which typically include:

Full name
Phone number
Email address
Intended check-in and check-out dates
Number of adults and children
Stay purpose, meal preferences and any special requirements you mention
Any free-text message you send us

We do not collect payment information through this website. We also do not knowingly collect information from children under the age of 16.

How we use your information

To respond to your enquiry and discuss the stay you are planning
To arrange meals, caretaker support and any specific preferences you mention
To send you booking-related communication by phone, email or WhatsApp
To maintain a record of your stay should you choose to return
To meet basic legal and accounting obligations, where applicable

We do not sell, rent or share your personal information with third parties for marketing purposes.

Storage and security

Enquiry details are stored in a secured database accessible only to ChiMano House. We take reasonable technical and organisational measures to protect this information from unauthorised access, loss or misuse.

Cookies and analytics

This website does not use third-party advertising trackers. Basic technical cookies may be used to keep the site functioning correctly (for example, to remember that an admin user is signed in). You can clear these from your browser at any time.

Your rights

You may write to us at any time to:

Ask what personal information we hold about you
Correct any inaccurate information
Request that your enquiry record be deleted

Contact